i used this business 4 years ago for my 1st born son's high school graduation banner. i was able to submit everything i needed for the banner via email and once i got the approved proofs, i was able to pay online and pick the banner up omw home. so this year when my last and youngest son's high school graduation also came up i located my email communication with them from 4 years ago and submitted the same request for my 2nd (and final) graduating senior. they do great work, are very efficient and tiffany is so pleasant to work with. i was also able to pick up my banner after hours through their drop box option, which is so convenient. i highly recommend them and will definitely use them again for other / future printing needs.